Privacy Policy

Effective Date: 13-05-2025

1. Introduction

Welcome to DialFirst. Your privacy is important to us. This policy outlines how we collect, use, and safeguard your personal data while helping users connect with local service providers across various categories.

Disclaimer: DialFirst is a private platform and not affiliated with or endorsed by any government agency. Any government-issued ID collected is solely for verification purposes and kept strictly confidential.

2. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and location.
• Service requests and preferences to help match users with relevant service providers.
• Payment information to enable secure transactions (when applicable).
• Device information, usage logs, and interaction data to improve our platform and user experience.
• Optional ID verification: In certain cases, users may be asked to provide a government-issued ID (such as Aadhar card) to ensure authenticity and safety. This data is encrypted and not shared with any third parties.

3. How We Use Your Information

Your data may be used to:

• Connect you with service providers that match your needs.
• Manage and track service requests and communication.
• Provide customer support and resolve issues effectively.
• Send you important updates, and promotional offers with your consent.

4. Data Security

We use strong encryption, firewalls, and secure server protocols to protect your personal data. Sensitive information, such as Aadhar details, is stored securely and only accessible to authorized personnel.

5. Sharing of Information

We do not sell or rent your personal information. We may share minimal required data with verified service providers and trusted partners (e.g., payment gateways), solely for fulfilling your requests.

6. Your Rights

You may request access to, update, or delete your personal information by contacting us. We are committed to honoring your rights regarding your data.

7. Changes to This Policy

We may update this policy periodically. Changes will be reflected on this page with an updated effective date. We recommend reviewing this page regularly for the latest information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or data handling, please contact us:

Email: p.phani1113@gmail.com

Phone: +91 7286 909 727